Privacy Policy

This is the Eyena’s Privacy Policy (“Policy”) which sets forth how Eyena (“Business Name”) manages, collects, uses and discloses your Personal Data.

This Policy supplements, but does not supersede, nor replace, any other consents you may have previously provided to Eyena in respect of your Personal Data.

Eyena may update this Policy to ensure that it is consistent with any changes in legal or regulatory requirements. When you submit information to us, or sign up as a customer on our website, or view any of the products or services offered by us, you agree and consent to the collection, use, and processing of personal information in the manner set forth in this Privacy Policy. Subject to your rights at law, you agree to be bound by the prevailing terms of the Personal Data Protection Policy as updated from time to time on our website.

INFORMATION COLLECTION
We collect several different types of information for various purposes to provide and improve our Service to you.

TYPES OF DATA COLLECTED – PERSONAL INFORMATION
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information"). Personally identifiable information may include, but is not limited to your name, contact numbers, email address, home address, and if you elect to participate in certain parts of our Services, payment card numbers, and/or third-party account information (e.g. Paytabs, banking information, etc.). We may also collect information about your preferences and interests.

TYPES OF DATA COLLECTED – NON-PERSONALLY IDENTIFIABLE INFORMATION
When you use Eyena on your mobile phone, computer, or other device(s), our servers may record non-personally identifiable information—information that cannot identify you by itself (“Non-Personally Identifiable Information”) such as: (i) information your device sends or transmits, including your device type, your device ID number (for example, your UDID), user settings, and your geographic location (if you consent) (“Device Information”); (ii) search terms you used, or which referring/exit pages brought you to our page, and date/time information, (iii) demographic information you provide, such as your gender or date of birth, (iv) information about or from another content delivery platform; and (v) information derived from the above information and other sources such as entries and offers viewed on either our website or a third-party website, our social media presence, or other information provided by third parties.

TRACKING COOKIES DATA
We use cookies and similar tracking technologies to track the activity on our website and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

OTHER INFORMATION FROM THIRD PARTIES
We may also receive information about you from service providers, our partners, merchants, or other third parties, such as your preferences and interests. Information we receive from such third parties are subject to the limitations of the privacy policies of those third parties. We also receive information about you that is publicly available, such as when you submit information to a blog, chat room, or social network(s). We encourage you to read the privacy policies of those third parties.

INFORMATION USAGE
Subject to the restrictions of this Privacy Policy, Eyena only uses the collected information for purposes related to our business, including:

● To provide and maintain the Service
● To notify you about changes to our Service
● To allow you to participate in interactive features of our Service when you choose to do so
● To provide customer care and support
● To provide analysis or valuable information so that we can improve the Service
● To monitor the usage of the Service
● To detect, prevent, and address technical issues

Meanwhile, we use your Purchase Information to: (i) administer, improve, and optimize our e-commerce website; (ii) match your Personal Information with transactions; (iii) provide you with updates and/or rewards; and (iii) to the extent permitted by stores or applicable third parties, analyze trends and deliver tailored advertising.

DISCLOSURE OF DATA

Transfer of Information
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your emirate or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Before Eyena transfers information – both Personal Information and Non-Personally Identifiable Information – to a third-party, we confirm they adopted, are subject to, or are contractually obligated to comply with the principles and objectives of this Privacy Policy. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Eyena will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements
Eyena may disclose your Personal Information in the good faith belief that such action is necessary to:

● To comply with a legal obligation
● To protect and defend the rights or property of Eyena
● To prevent or investigate possible wrongdoing in connection with the Service
● To protect the personal safety of users of the Service or the public
● To protect against legal liability

Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

SECURITY
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. It is also important for you to guard against unauthorized access to your passwords and the unauthorized use of your computer and mobile device.

LINKS TO OTHER SITES
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

PRIVACY FOR MINORS
Our Service does not address anyone under the age of 18 (“Minors").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Minors has provided us with Personal Data, please contact us at info@eyena.ae. If we become aware that we have collected Personal Data from minors without verification of parental consent, we take steps to remove that information from our servers.

CHANGE OR DELETE YOUR INFORMATION
You may review, update, correct, or delete your Personal Information in your Account by contacting us or by making the appropriate modifications in the website and the Application. If you completely delete all such information, then your account may become deactivated.

If you would like us to delete your Account and/or remove your records from our system, please contact us at info@eyena.ae and we will delete your account within 7 days if we do not have any legal obligation to retain the record.

CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

CONTACT US
If you have any questions about this Privacy Policy, you may reach us at info@eyena.ae or through 045217507.